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SERVICES - TECHNICAL SUPPORT

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NUESTRO PRINCIPAL OBJETIVO ES PODER SOLUCIONAR LOS PROBLEMAS REFERENTES CON EL FUNCIONAMIENTO DE SU ÁREA DE TECNOLOGÍA, A TRAVÉS DE NUESTRO SERVICIO DE SOPORTE TÉCNICO ESPECIALIZADO; YA QUE A TRAVÉS DE ELLOS SU NEGOCIO PODRÁ AHORRAR, ACTUALIZAR, MEJORAR Y OPTIMIZAR LOS TIEMPOS DE OPERACIÓN POR MEDIO DE LAS DIFERENTES SOLUCIONES DE UNA FORMA INTEGRA Y PROFESIONAL.

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TECHNICAL SUPPORT
SPECIALIZED

TECHNICAL SUPPORT
SPECIALIZED

THE SATISFACTION OF OUR CUSTOMERS IS OUR GUARANTEE OF THE GOOD FOUNDING OF THE TECHNOLOGY DEPARTMENT.

What it is?

It is an assistance provided by companies so that their customers can make use of their products or services. The purpose of technical support is to help users to solve certain problems.

 

 

 

 

 

 

 

 

 

 

 

In A&D Software Mx  we have years of experience attending this type of service and that is why we know how to perform it in a professional, comprehensive and timely manner, and thus your business focuses on its strategic objectives, while A&D Software Mx experts attend specific tasks.

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Since we have an extensive help desk and the ability to resolve all types of support in person or remotely.

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IT SERVICE

As its name indicates in A&D Software we have different types of services for Technical Support, which we serve as unique and professional.

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Within our main list of services for Technical Support are:

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  • IBM support.

  • Oracle support.

  • Microsoft support.

  • Database support.

  • Networking service.

  • Virtualization Service.

  • Security Service.

  • Linux services.

  • Structured cabling.

  • Preventive maintenance.

  • Corrective Maintenance.

  • Telephony and among others ...

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How does it work?

The cost involved in having the updated staff for a company can be very high and still does not guarantee a service in a timely manner to solve technical problems.

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That is why we have the ideal plan for your need, representing a significant expense for the solution of the technical problem either in person or at a distance, serving Users or Equipment, Managing or Managing a Network, providing Maintenance to the Computing Team, Designing or Auditing and Optimizing a Network. Giving as a result great advantages for the Technical Support Service: Focusing, Reducing Costs and having greater Control of technological equipment and services.

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